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Automation - Unable to add Parent to created issue

George Vt
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May 10, 2025

I am trying to create a simple automation that simply creates a new Task on a set schedule (When: Scheduled > Then: Create a new Task). I want the Task to automatically have its Parent field filled out with a particular Epic. However, when I go to select the Parent value, the only two options are "Current work item" and "Trigger work item". Previously, when Automations allowed you to add an Epic field to the created ticket, it worked exactly as I expected. This new change seems to have removed this functionality for no apparent reason.

Is there a way for me to set the Parent Epic of a ticket created in Automations?

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Akhand Pratap Singh
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May 10, 2025

Hello @George Vt ,

Good day, welcome to Atlassian Community.

You can directly mention (set) the EPIC number (work item Number), for example is your Epic Number is TEST-1, then just mention that in parent field and it will take that.

Epic.png

 

Let me know if it works.

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