Automation doesn't see when a subtask is created

[D ceb]

Collector creates a Story, includes collector label.

1st automation works as expected:

1. When issue is created with collector label, transition status of Story. Then create subtask with assignee and label. (So the Story appears in appropriate column based on status).

2nd automation not working as expected:

2. When issue is created (with above subtask label), transition status (such that subtask appears in someone's To Do column).

The subtask status is not transitioned, so it doesn't appear in the correct column. The audit never showed the subtask created, but the subtask is there and shows it's history of being created with it's ID.

How do I transition a subtask status when it is created and has a specific label?

The automation in #2 above is:

When: Issue is created

If: Labels contains any of

[subtask label]

Then: Transition the issue to

[Status that matches our To Do column]

The audit sees when the parent story is created but doesn't see when the subtask is created.

Thank you!

[Vamsi Kandala · Accepted solution]

Hi @D ceb

Welcome to the community!

In the second automation rule, if you click on 'Rule details', you should see the option like 

Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.

Check this checkbox if it is not checked yet and try.

Hope this helps.

Thanks,
Vamsi

[D ceb]

Solved!! Thank you so much!