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Automation failure end date during transition

Sharmila Radjasegarane June 19, 2023

Config:

I applied the automation to set a field "Actual end" to {{now}}, during a transition of the issues to done etc.

But i have the following error:

Issue condition
The following issues passed:
CI-212
Edit issue
Unknown fields set during edit, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
Actual end (customfield_10009)
No fields or field values to edit for issues (could be due to some field values not existing in a given project):

 

Resolution:

i tried to check this but still does not work:

https://confluence.atlassian.com/automationkb/automation-for-jira-reporting-unknown-fields-set-during-edit-they-may-be-unavailable-for-the-project-type-1130727699.html

Note same setting for another project and same custom field works, but not for this dedicated project i tested. Also the issue in this project have multiple tabs and they have been configured in schemes for the context of custom field,

Any help?

1 answer

0 votes
John Funk
Community Champion
June 19, 2023

Hi Sharmila,

I suspect the Context is what is preventing it from happening. Update the Context to include the Project and Issue Type if that exists in the Context. 

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