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Automation for deleted issue

Kelvin Sousa
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September 23, 2022

Hi everybody!

We've automation triggers from issues to send data to our data lake.

One of automation is issue deleted, but when this automation runs another line is created in our database, but I can't identify some information about this issue was deleted, and when some team are quering the data this issue ends up being counted along with the others issues.

 

Does anyone knows how can I identify issues deleted?

1 answer

2 votes
Alex Koxaras _Relational_
Community Champion
September 23, 2022

Hi @Kelvin Sousa and welcome to the community, 

What kind of information you need about deleted issues. Once they are deleted, they are gone for good.

Kelvin Sousa
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 23, 2022

Hi @Alex Koxaras , thanks!!!

When the issue is deleted and the automation for issue deleted runs, I receive the event in our data lake, but this new data we'd not been able to identify some information that show us that this data means that has been deleted on Jira.


We have a lot of Jira projects on our company, and some projects are big.


case of example:

 

In June 22, we receive a lot of data cames with the automation, and when I count distinct keys we have 4k.

But 70 keys have been deleted in Jira.

Automation doesn't delete this issues in our datalake, automation send an event, but this new data we'd not been able to identify some information that show us that this data means that has been deleted on Jira.

 

And when the final user querying the data they can do a false positive, coz they didn't know which key is deleted.

Alex Koxaras _Relational_
Community Champion
September 23, 2022

What kind of automation you are using to send data to your lake? If you use Jira automation, you could send smart values from the deleted issue:

{{issue.key}} // {{issue.summary}} // {issue.assignee}}

Smart values here.

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