Automation > Add as participant person 'B' if ticket was allocated to person 'A'

[Tomasz Bis]

Hi,

I am trying to automate the below scenario...

If a ticket is manually or automatically allocated to assignee 'A', automation should add as participant person 'B'.

Its basically to make a certain person aware about somebody's else workload.

Is that possible please?

Many Thanks

[Guilhem Dupuy · Accepted solution]

Hi @Tomasz Bis ,

You can achieve that using Jira automation, by creating a new automation rule which works like this :

And you could then add other conditions to add user D as a request participant when user C is assigned to the issue.

Does it solve your scenario ?

Guilhem

[Tomasz Bis]

Thank you @Guilhem Dupuy 

I have created the above automation and tested it.

Its working fine.

Thank you very much