Automation mail Date and Issue Assignee

[bartlomiej.jochym]

Hi.

I created automation that send mail to when End Date value is changed, but it doesn't work. Below I attached 2 photos two from Jira and one from gmail.

[Bill Sheboy]

Hi @bartlomiej.jochym 

Smart values for fields are name, spacing, and case-sensitive.  And...the smart values are often different than the displayed field name on the Jira views.

I recommend confirming that you have the correct smart value for your field using this how-to article.  Essentially you identify an example issue with your field, call a REST API function with a web browser tab, and then search for your field on the page, such as with CTRL-F.  If the field is present, the smart value and custom field id will be noted.  If the field is not present, it is not supported by automation rules.

https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

And if that does not help, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks!

Kind regards,
Bill

[Mohamed Benziane]

Hi,

In your screen the field is called End Date, but in your rule you are using endTime. Can you check wich is good