Automation related

[Santhiswaroop.a]

We are looking for below automation 

1)When Issue moves from todo to inprogress automatically update current date a nd time to inprogress date and time

2) when we moving task inprogress to done lead time field should be current time (-) ticket created time.

3)when we moving task inprogress to done cycle time field should be current time (-) inprogress date time.

Please give the steps to check on this 

Thanks 

[Bill Sheboy · Accepted solution]

Hi @Santhiswaroop.a 

You already asked this exact same question yesterday and there were a couple of responses: https://community.atlassian.com/t5/Jira-questions/Automation/qaq-p/2905790

Please stay with that one to focus the conversation.

Kind regards,
Bill

[Marc - Devoteam]

Whenever you ask for help with an Automation Rule it will help us to help you if you provide:

1. what type of project is this (e.g., company-managed, team-managed, etc.), 

2. images that show your complete rule.

3. images showing the details of the actions/conditions/branches.

4. images showing the Audit Log details for the rule execution.

5. images showing the relevant data in an image that is part of the rule execution.

6. Explain where the issue is.

These questions are not for not willing to help, but to have community members learn on how automation works.

Not just to provide a full solution, which would not help to understand what the automation is doing, but to have members understand what a rule is doing, if in need of change or error.