Automation rule not working

[Jason Chayer]

I set up an automation rule, looked at the operations, shows it was successful, but not seeing the results on the corresponding issue.

My rule is set up where if the Figma field is updated, the subtasks of that issue will get their Figma field updated as well.

Thoughts?

[Kit Friend]

@Jason Chayer  does the history on the target issue show the updates? 

I assume the audit log is showing a successful run based on your comment - does it specifically identify the issue being updated when you expand the detail on the log entry? 

[Jason Chayer]

@Kit Friend - correct that the audit log shows successful run, but does NOT show an update on the history of the log entry on the issue itself.

 

[Kit Friend]

Does the audit log entry specifically list the issue you're expecting? It could still be running successfully but not act on the issue if there's something awry with the rule. 

If you can share a grab of your rule and the expanded audit log I'll have a think :) 

[Jason Chayer]

@Kit Friend  - see above for automation rule and audit log.

[Jason Chayer]

@Kit Friend - any success in finding a solution?

[Kit Friend]

@Jason Chayer nope holidays took over! Could you expand your action for Edit Issue Fields? 

I'd also briefly run a test where you replace that action with just adding a placeholder comment or something so you can check works that far at least, then you can isolate to it just being the specific Figma field action being the problem.