Automation rule with WHEN = transition & IF = screen entered parameter
Hello,
I'm looking for assistance in writing an automation rule in the JIRA add-on "Automation Lite for JIRA" by Code Barrel Pty Ltd.
The context
It's to automate part of our approval process.
On transitioning to the status Awaiting Approval, a transition screen opens. In this screen the servicedesk agent must select a value from a field HR_Department which is a dropdown list.
The automation rule checks this value, and based on the value, modifies the field Approver. => the IF-THEN statement is duplicated for each value in the dropdown list.
Afterwards it changes the Assignee to match the Approver and adds a customer-visible comment.
The problem
The value entered in the transition screen is not taken into account by the IF statement. It looks like there's a problem with the order of operations.
Does it perform the IF check BEFORE OR DURING the transition change?
Your advise would be appreciated
Dennis D.