Automation rule

[Mihai Mot]

Jira Data Center 

I want to implement the following automation rule:

Trigger: issue created

Condition :

IF issue fields condition (Field = Requesting Project) contains any of "value"

Then it triggers the action : Edit issue fields (Field : Label = "value")

ELSE

IF issue fields condition (Field = Requesting Project) contains any of "value" (other than condition A)

Then it triggers the action : Edit issue fields (Field : Label = "value")

Could you please help me with a concrete example?

Thank you

[John Funk]

Hi Mihai - Welcome to the Atlassian Community!

I suggest you give it a shot first and then post a screen shot of your rule if you need assistance. 

[Bill Sheboy]

Hi @Mihai Mot 

Adding to John's suggestion, to get you started on creating your rule, please refer to these documentation and example sources:

• https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation
• https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC
• https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

Kind regards,
Bill

[Rilwan Ahmed]

Hi @Mihai Mot ,

Welcome to the community !!

You should make use of branch rule and JQL condition. 

i.e Select Trigger = Issue created

• New component = "FOR EACH: Add a branch"
  • Add condition, select JQL condition and goive the required values. Example: I am using field "Access Type" and my condition will be 
    "Access Type[Select List (multiple choices)]" IN (Daily, Permanent)"
    
  • For THEN Add an action, select Edit issue and select Label (or any field of your requirement) and add value.
• Now again on Add Component, do the same above config but change the JQL condition and include NOT
  "Access Type[Select List (multiple choices)]" NOT IN  (Daily, Permanent)"
  

This is how the rule will look.