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Automation rules are missing after upgrade

RG
Contributor
June 20, 2020

Hi All,

 

After upgarding Jira Service Desk, Automations rules are missing.

3 answers

0 votes
Miro October 4, 2024

Might has to do with the upgrade of Automation for Jira to version 7.3 or newer. Check this article: https://confluence.atlassian.com/automation/upgrading-to-automation-for-jira-7-3-or-later-1055951956.html 

0 votes
Scott Woodward
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November 23, 2021

Is someone going to answer this? I too have just upgraded my server version and now Automation and rules are missing. You suggest to install the app from the market place, but now we would have to pay for something we already had! Please fix this!

0 votes
Darren Pegg
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August 4, 2021

Same here when upgrading from > to

 

JIRA v7.13.8 > JIRA v8.13.8

JSD/JSM v3.16.8 > v4.13.8

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