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Automation to copy last comment

Ayush Lawania
Contributor
August 21, 2023

Hey,

I have created an automation rule to copy the last comment made in epic to a custom field called last comment and the rule is working fine but the issue is i have another automation rule which copies comment from child issues to epic so whenever a comment is made it gets copied in the last comment field which i created, but I want to filter out those comments from "automation from Jira", so that only the comments made by us in epic gets copied in the custom field and not the automated comments from child issues.

tmp_50cdc9a0-ec4c-46aa-967f-1b15e995f855.png

2 answers

1 vote
Kian Stack Mumo Systems
Community Champion
August 21, 2023

Under your "rule details" you should set it so that no other rules can trigger the rule.

 

Screen Shot 2023-08-21 at 10.28.55 AM.png

1 vote
David Blank
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 21, 2023

Hi @Ayush Lawania !

 

Could you use a User Condition before your action to filter out your automation user? I would try this:

Screenshot 2023-08-21 at 11.26.39 AM.png

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