Automation to update an issue when a linked issue is is closed

[Todd Winton]

I would like to create automation so that:

When an issue is in status hold

And linked issue status category changes to done

then transition the issue off hold.

I am not sure the trigger to use for this.

[Trudy Claspill]

Hello @Todd Winton 

Are you still needing help with this scenario?

[KJ]

I haven't tested this but this should get you started. 

• Trigger:  Field Value Change
  • Field to monitor: Status
  • Change type: Any Changes to field value
  • For: Transition issue
• Condition: IF, ELSE add condition options
  • All conditions match
  • Conditions
    • Advanced condition
      • First value: {{fields.status.statusCategory.name}}
      • equals
      • Done
    • And
    • Linked issue condition
      • Related issues
      • Link types: (choose which type of linked issue)
      • Condition: Are present (other options here too)
  • Branch rule / related issus
    • Type of related issues: Linked issues
    • Link type: (choose which type of linked issue)
      • Then Transition issue to (your status coming off on hold)

[Trudy Claspill]

Adding to this, are the linked issues in the same project or different projects?

If the linked issues are in different projects then you will have to create this as a Global/multi-project rule. That can be done only from the Jira Settings > System > Global Automation page.

[Todd Winton]

Reviewing the log it states no actions performed in the if block

Specifics match what you describe