Automation with ragruped ticket

Hi all,

I don't know if this is possible.

I want to create an automation that sends me all my unsolved tickets created last month by my clients.

it's possible to do it?

2 answers

1 vote

Yes, you can do that with a filter subscription or with an Automation for Jira rule using the #lookupIssues function.

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1 vote

You can do this with an automation rule, and an easier way is to...

Such a filter might be the following, with any additional criteria you need added:

project = myProjectName AND statusCategory != Done AND created >= startOfMonth(-1) AND created <= endOfMonth(-1)

Kind regards,
Bill

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