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Avoid sending emails if an account is deleted

Andrea Pannitti
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December 12, 2023

I have to delete many accounts and I want to avoid sending emails for each deletion.
Is there a way to do it?

1 answer

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4 votes
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BHUSHAN PATIL
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December 12, 2023

Hi @Andrea Pannitti ,

In Jira Cloud, it is currently not possible to delete a user's account without sending an email notification. When deactivating or deleting a user account, an email notification is automatically sent to the user to inform them of the action.

Atlassian has received suggestions to provide an option for administrators to choose whether or not to send these email notifications, but as of now, there is no built-in feature to disable these notifications 

Provide option to not send email notifications when deactivating or deleted an account

Also try to deactivating users instead of deleting them. Deactivated users do not count towards your user limit and can be reactivated if needed. Additionally, if you do want to delete a user, you need to ensure that they have not reported any issues, commented on any issues, or been assigned to any issues.

Also, if you feel my input help you please accept the answer.

Regards,
Bhushan

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