Azure DevOps for Jira - using a service principal

[James Noble]

We've just implemented Azure DevOps for Jira (the official Atlassian integration), and all is working fine.

However, I found it odd that auth to ADO was done just using a single user account (and personal access token). This means we need to give that account admin across all the ADO projects we want to integrate into Jira.

Obviously, we can create a service account (which is what we've done currently)... but that still feels a bit behind the times when you consider that Azure supports service principals.

Has anyone been able to work out how to get this integration using a service principal? Or is aware whether that is a roadmap item for this integration?

[Benjamin · Accepted solution]

HI James,

Although, I haven't use service principal myself. It maybe logically possible from the Azure DevOps side. Don't think you can get past the single user setup for the initial connection because that part of the configuration to get integration working. However, you might be able to provision a service principal and use the account to do the underlying operations. Then again, this might just overcomplicate things and it just might be simpler just to have a service account which you have already created. 

As for roadmap, I didn't see anything related to azure Dev Ops on the Atlassian roadmap. 

https://www.atlassian.com/roadmap/cloud