BIG PICTURE - How to convert issue type milestones to Actual Milestone in Big Picture Module?

[Sajin Antony]

I use Big picture module, specifically the Gantt Chart. Scope is defined as the initiatives and milestones (issue types). Now, i want the milestone (issue type) to display as milestone (with a locked symbol) in Big picture automatically. Is it possible?

[Anna-BigPicture · Accepted solution]

Hi @Sajin Antony

Yes, given tasks may be automatically displayed on the Gantt as milestones. 

You can synchronize Gantt milestones with any label Jira field (#milestone) in App Configuration >> General >> Tasks (native "Labels" Jira field is recommended). 

Once you map fields and add a given label in Jira, the task is changed into a milestone on the Gantt chart.  

Synchronization works two ways; when an issue is converted to a Milestone using the Gantt module, this action will generate a label using the "Label" type of field. The label format used is #milestone.

[Sajin Antony]

Hello, It was working fine till yesterday. Now when i create a task in Gantt module and put #milestone as label, i can see the label in the labels coloumn but the task remains the same, not converted to milestone (not diamond symbol). Similarly if i create a task in the board with the #milestone as label it won´t appear as milestone in Big Picture

[Anna-BigPicture]

Hi @Sajin Antony

If you are still experiencing the problem, I highly encourage you to reach Technical Support out via our Service Desk, providing us with more details like your base URL. Our experts and developers will investigate your instance individually.