BIG PICTURE adds 1 day of work automatically to my tasks

[Lucas PARTEZANA]

Hello everyone, thank you for your time in addressing my problem

My problem is this: I use the add-on to Jira called BIG PICTURE, it allows me to link my Gantt charts to the tasks that are given to my teams

I create a task that has a planned duration of 4 days.
My collaborator works on it for 2 days and finishes the task earlier than expected.
So there are 2 days of work left in Jira's memory, but 0 in real life.
My teammate updates the remaining time from 2 days to 0 minutes.

Following this manipulation BIG PICTURE adds 1 day of remaining time

How do I get BIG PICTURE not to change my times ?

[Anna-BigPicture]

Hi @Lucas PARTEZANA

The basic question here is how a task's Start & End Dates are mapped? In the article BigPicture tutorial - Dates synchronization, you will find more information on this essential configuration.

Let me know in case of further questions.