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BUG: not able to move projects

Has May 6, 2020

Hello,

 

We are not able to move an issue between projects. 

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"Something went wrong

Try reloading the page, then check our Statuspage for any current outages. If there are no relevant outages, create a support request so we can help you out.

If you create a request, include the following so we can help you as fast as possible:

  • Error type: 500 - Internal server error
  • Log reference: f74da8d4-7f94-4a96-8188-91dcf1bd934f"

 

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It's the same for all projects and issues.

1 answer

0 votes
Szymon Sobczak
Contributor
June 27, 2020

I'm having the same issue moving or converting any issues anywhere. Move between projects, convert from subtask to task) causes the error 500.

It's been happening since January, Ive reported it here but got no help: https://community.atlassian.com/t5/Jira-Software-questions/Error-500-when-converting-subtask-to-issue/qaq-p/1278198

For me this happens in both: classic and next-gen projects, for any type of issue (open, closed, tasks, subtasks, new, old).

Can anyone help?

Has June 28, 2020

Hi Szymon,

 

Mine was solved by itself. Don't know the cause or the solution. sorry!

If you are the admin of your Atlassian, you can contact their support. 

 

Has 

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