Backlog Display Issue: Partial Issue Visibility in Company-Managed Software Projects

[Anna Shpilkovsky]

In Company-managed software projects, the backlog view only shows Story issues instead of all ticket types. Additionally, the issue type is labeled as "patriarchal," which seems incorrect.

[Manoj Gangwar]

Hi @Anna Shpilkovsky Welcome to the community!

Could you please share your board configuration screenshot? What Filter JQL are you using?

[Anna Shpilkovsky]

Find attached 

[Anna Shpilkovsky]

Does the screenshot I shared clarify whether all types of tickets are displayed in the Backlog?

[Vishal Biyani]

@Anna Shpilkovsky 

if you remove the quick filter, what happens?

I suspect the backlog filter is querying for issuetype = story and hence you are not seeing other issues when this filter is selected.

[Anna Shpilkovsky]

We reported this issue previously and you resolved it on your end, but it appears to have occurred. 

See below without any filters