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Backlog suddenly Empty

Jackie Moyse-Parkes
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June 28, 2022

The backlog board on my projects seems to have no issues when there are issues that have the assigned status = Backlog.  

If I look in All Issues and filter to see all items that have a status = Backlog I see that there are 748 items.  When I go to the Backlog board I am not seeing any of these issues.  

Jira backlog board.jpgJira issues search.jpg.  

I have ensured that there is a status tied to backlog.  

Backlog status.jpg

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Walter Buggenhout
Community Champion
June 28, 2022

Hi @Jackie Moyse-Parkes and welcome to the Community!

On the general tab of your board configuration, you should find the board filter, that is pulling the issues into your board. It seems very likely that this filter somehow excludes the issues in the backlog status.

If so, update that filter to make sure you are pulling in those issues too.

Hope this helps!

Jackie Moyse-Parkes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 28, 2022

Well, I can't believe that I didn't think to look there.  Thank you so much for the easy fix!

Like Walter Buggenhout likes this

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