Basic setup of ScriptRunner Incoming Mail Handler

[Matthew Frey]

I'm using Jira Data Center and am trying to setup a Mail Handler with ScriptRunner.  My specific need is to allow the Mail Handler to process HTML files.

The problem I'm having is that when I click Run Now on the second page of the Mail Handler setup (same page where you enter the script), I get a message "Server Error An error occurred. Please review server logs".

I've setup the Mail Handler with the following settings.  I had more in the script but deleted most of it to try and get pas the Server Error message, but even one import line causes the error.:

I have an email.txt file in the /data/shira/sharedhome/import/mail folder.

(First Window)

Name: Test

Server: Local Files

Delay: 10

Handler: ScriptRunner Mail Handler

Folder Name: Blank

(Second Window)

Catch Email: <email address of the sender>

Forward Email: <my email address>

Strip Quotes: <unchecked>

Create Users: <unchecked>

Script:

import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.exception.CreateException

import com.atlassian.jira.service.util.ServiceUtils

import com.atlassian.jira.service.util.handler.MessageHandlerContext

import com.atlassian.jira.service.util.handler.MessageUserProcessor

import com.atlassian.jira.user.ApplicationUser

import com.atlassian.jira.user.util.UserManager

import com.atlassian.mail.MailUtils

import javax.mail.Message

import javax.mail.internet.InternetAddress

Question:  What is the easiest way to Setup a ScriptRunner mail handler and test that it is working?  If there are errors, which error log would the be in?  The script is not working, but I'm struggling to figure out how to debug with the the ScriptRunner Mail Handler environment.  Any help would be much appreciated.

[Ram Kumar Aravindakshan _Adaptavist_]

Hi @Matthew Frey

Could you please provide a screenshot of the error you are encountering?

I am asking for this to try and provide you with a better solution.

Thank you and Kind regards,

Ram