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Best way to monitor multiple JIRA issues

withonlyamap
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June 29, 2018

Looking for advice on the best way to monitor the status of multiple JIRA issues. Ideally, I'd like to be able to have a list of issues together on a page where I can see the status; this page could be in Confluence or JIRA, really. Just somewhere where I can scan over the issues and see the status. 

The thing is, I'm not a developer, nor do I have any part in working through the tickets, but it would be nice to have a way to monitor them.

For additional context, I have a list of about 80 issuekeys from 3 different projects. I'm guessing this may be too large of a query for a filter. 

Any thoughts on this?

1 answer

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Rachel Wright
Community Champion
June 29, 2018

Hey @withonlyamap,

Do you have a way to identify the issues you care about besides the issue key?  I ask because a JQL query like:

labels = johns-cool-thing

is much nicer to write than a query like this:

key in (ISSUE-1, ISSUE-2, ISSUE-3...all the way to...ISSUE-80).

For the fastest loading, I'd recommend creating a filter in Jira and displaying those issues on a Jira dashboard.  You can also use the same filter on a Confluence page, but the dashboard will load faster.

Here's some documentation on creating the filter:  https://confluence.atlassian.com/jiracorecloud/saving-your-search-as-a-filter-765593721.html

Most Jira instances are configured to allow 1,000 issues to display at a time.  So don't worry about 80.  :)

Hope this helps.  If it doesn't just ask again and I or someone else will try again!

Rachel Wright
Author, Jira Strategy Admin Workbook

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