Better way to get these figures

[Deborah Cross]

Hi all - wondering if anyone has had to do this and has better ideas.

Each calendar month I need to produce figures for each issue type we have in jira - 5 values need to be produced per type, how many created, how many resolved, how many created and resolved within month, how many resolved this year, how many open, how many in backlog. 

Seems like no big deal, but I have 20 issue types to report on so thats 100 queries I'm updating each month. 

At the moment I have a spreadsheet, with URLs that launch the query into the advanced search JQL. Each month I do a search and replace on that spreadsheet to change the month we're search for. Then I cut and paste each of those queries into a confluence page, one at a time because the confluence editor can't handle anything else, change the table displayed to 'total issue count' instead of table, then create my report based on this. 

100 queries x clicks =400 actions. 

I'm exhausted! Is there a better way to show a table of totals for queries and easily change the time parameter without all this editing? I've had a play with dashboards but can't see a good widget for this and the built in reports don't have what I need. 

[Bill Sheboy]

Hi @Deborah Cross 

Wow, that is a lot of reporting!  I hope you and your teams find that information useful, and are taking action upon it.  To make things easier, you have a several options I can think of:

1. You could build filters, requiring no edits, and subscribe to them on a monthly cadence to send an email.  For example for your query of Bugs created last month: issueType = Bug AND created >= startOfMonth(-1) AND created <= endOfMonth(-1)
2. You could use the Excel or Google Sheet add-ins from Atlassian, reducing the effort in data transport.  Then use your current spreadsheet methods to analyze the data.
3. You could investigate market place gadgets, and using stable filters, build a roll-up dashboard
4. You could use the REST API to pull this data into another tool for analysis

Best regards,

Bill

[Deborah Cross]

Thanks Bill. I like the idea of updating the queries to use -1, and if I use a dashboard to group by issue type that'll get me at least a few tables to copy.

I'll look at all your other options, appreciate the response. 

And yes, I have my doubts that the effort invested in this reporting is turned into any positive action!

[Darryl Lee]

To jump on Bill's answer, yeah, I've really been impressed with Atlassian's "Jira Cloud for Excel" integration, because with a click of a button, it lets you refresh a sheet with the latest data from a filter.

https://marketplace.atlassian.com/apps/1221301/jira-cloud-for-excel-official?hosting=cloud&tab=overview

So if you can pull all your data into a single filter, constrained to last month, then yeah, it's just a matter of Excel hackery to extract / present the data you need.

[Deborah Cross]

Thanks @Darryl Lee - do you know how the pricing and data exchange works? It's asking me to share data with microsoft. I'm not sure our info sec people would be down with that. 

[Darryl Lee]

From what I see on that page, I think it's "free".

As far as Data Privacy, you probably want to point your info sec and lawyercats at what looks like the standard Atlassian Data security & privacy statement 

But just FYI here's what pops up when I just tried to link my personal Cloud instance to my work Office 365.