Bidirectional sync for an issue picker field

[SysAdmin]

Hi,

We have Jira software Datacenter where users were linking one story to multiple project issues, to restrict that we have no option.

So we developed a workaround, where we created a single issue picker (script runner) custom field and added it to the create screen of the story. Users picks a project issue in that field while creating and it is visible on story but now in this approach we cannot see that story reflecting on the selected project issues.

What could we do in order to achieve this? Because in linking feature it use reflect on project as linked issue and same project use to be visible on story as linked issue, our workaround lacks this feature.

Our workaround using a single-issue picker field is functional but lacks the mutual visibility provided by native issue linking. To achieve this bidirectional sync functionality while maintaining our restriction (one story linked to one project issue) we need a solution.

Regards.

[Dhiren Notani_Exalate_]

Hi @SysAdmin ,

Thanks for posting your question here.

I am Dhiren, one of the Solutions Engineers working at Exalate.

In this case I would recommend you to try out a fully decentralized and bi-directional integration solution like Exalate.

Exalate is a robust integration tool designed to facilitate seamless collaboration between teams using different work management platforms.

It provides you with a Groovy based scripting engine for limitless customizations.

Thanks, Dhiren

[Sahir Maharaj]

Hello @SysAdmin

To my knowledge, achieving bidirectional sync for a single-issue picker field requires scripting or custom development.

ScriptRunner could help automate the creation of reciprocal links on the selected project issue.

For example, you can write a script that triggers when a story is created or updated to populate the corresponding linked issue in both directions.

If implementing this functionality seems complex, consider seeking advice from Atlassian support at https://support.atlassian.com/contact/#/.