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Biggant export template to MS Project modification

Myro
Contributor
August 1, 2021

Hello, 

I would like to edit MS Project export template (from Gantt diagram) because the default one contains undesirable columns:biggant pdf export .jpg

"Old" documentation on Softwareplant's wiki contains nothing:

GANTT, ROADMAP, RESOURCES, RISKS

Documentation will be available soon!

and the new one also

 

Any hint will be appreciated!

Thanks

 

1 answer

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Anna-BigPicture
Atlassian Partner
August 2, 2021

Hi @Myro

The module export is based on the current view settings. Please adjust a Column View before exporting (in this case, remove unwanted columns) to export only the data you are interested in.

Have a good day and best regards,
Anna

Myro
Contributor
August 2, 2021

Hi,

shall I save it somehow? Because I only see 4 columns, but exported PDF is still the same:

biggant.jpg

 

pdf.jpg

Thank you

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Anna-BigPicture
Atlassian Partner
August 2, 2021

@Myro

This situation can be caused by cache. Please Clear Cache (App Configuration >> Advanced) and re-try the operation. See my image as a reference.
image - 2021-08-02T115641.852.png


You can also try exporting in the Incognito mode. Would you please let me know if the suggested actions resolved your issue?

Myro
Contributor
August 2, 2021

Well, I only have configuration menu buttons in these 2:

BIGTEMPLATE

BIGGANTT

So I cleared cache in both of them, but unfortunately it did not help :-(

 

Thanks

Anna-BigPicture
Atlassian Partner
August 2, 2021

I am sorry to hear that. In this case, we would like to investigate your case individually. Let's continue the investigation in the support ticket that you have already raised.

Could you please reproduce the issue while having Fine-grained logs enabled in Technical Info for BigGantt and BigTemplate, downloading and enclosing them to the support ticket? Thank you.

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Anna-BigPicture
Atlassian Partner
August 3, 2021

Let me complete my previous post. 

Current Column View settings influence only export to pdf and CSV (although when exporting to CSV, default columns such as Id, Start date, End date, Parent_key, Parent_row, and link are exported as a minimum). 

In the case of export to MS Excel Export, there is no possibility to edit columns; they are permanently defined.

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