Dear Atlassian Support,
I've 2 instances running on AWS EC2 one is for Jira and the other is BitBucket - I'm sure that I allowed both machines to talk each other with a security group (ACL) however when I login to Jira, I'm having the error below:
Additional information may be available, please authenticate for more information:
Can you please help me to solve this please?
All the best.
This is expected. You have to authenticate using a valid Bitbucket user so that an OAuth token is generated. This is a one time step and all users will have to do it once.
Bitbucket uses this token to show details to JIRA user depending on their permission.
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