Bobswift Run Self-Service Reports for Confluence

[HaRsHaS' V]

I am using Run Self-Service Reports for Confluence, and it shows the search option. When I am trying the to search text to search to retrieve its related data (which should retrieve single row), the whole table appears to be the output. Could you please let me know where I am going wrong.?

[Deleted user]

Hi @HaRsHaS' V ,

Could you please try to access the https://bobswift.atlassian.net/servicedesk/customer/portal/1/ and check for the All requests from the drop-down (as shown in the below screenshot) and access the SUPPORT-3964

Let us know if you are unable to view the request from there too Also share us the screenshot of the list of issues we are seeing.

Thanks,
Sravya 

[HaRsHaS' V]

@[deleted] @Sri Rama Murthy Batta {Appfire} , I responded on the ticket. please check and update. 

[HaRsHaS' V]

@Gangavath_Kishore_Kumar__Appfire_ 

@Ravi_Varma_Appfire_ 

Will you guys be able to help me here? Any thoughts would be appreicated

[Deleted user]

Hi @HaRsHaS' V ,

We are from the Bobswift support team. We have created a support request on behalf of you in our portal https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-3964

We are analyzing your request. Could you please try to access the request to discuss more on this issue.

Thanks,
Sravya

[HaRsHaS' V]

@[deleted] It shows I dont have access to to view the request

[Sri Rama Murthy Batta {Appfire}]

Hi @HaRsHaS' V ,

Thanks for trying to access our Support ticket: https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-3964

We assume that you are trying to access the ticket from the same account (HaRsHaS__V), through which you are accessing this portal.

We added your id as a Request Participant as well. Can you try once again and let us know if that works?

If not, please help us by sharing the screenshot of the error that you are getting.

Thanks,
-SriRama.,