Bulk Change: My JIRA Tool function - drop down - does not have BULK change

[Rena Mack]

One knowledge article said to use "..." which my JIRA does not have.  Another article said BULK function was under tools, which my JIRA does not have.  I have system admin and checked permissions to confirm I have bulk change privilege. 

[somethingblue]

Hi Rena,

You have to perform a search before you'll see that option appear:

1. Perform a search with the required filters to produce a list of issues.
2. Select Tools > Bulk Change.
3. Select the issues you'd like to perform the bulk operation on, and select Next.
4. Select Transition Issues, and select Next.
5. Select the available workflow action. The actions available are dependent on the issues (and their associated workflows) that you have selected. Select Next.
6. Select a value for any required fields for this transition, and if available, decide whether you'd like to send email notifications. Select Next.
7. Review your bulk operation, and select Confirm when you are happy with the operation.

Try that and let me know if that helps.

Cheers,

Branden