Bulk updating RCA Remark field for older issues?

[shivani shirguppi]

I have added a text field(RCA Remarks) in the Resolution Screen. Is there any way to fill this field for older issues in bulk that have already been created before?

[Asha Goyal · Accepted solution]

Hello @shivani shirguppi 

Yes, if the value is fixed, you can select all the issue with the help of JQL where RCA remark is empty and resolution is not empty. Using bulk changes, you can edit the issue, and populate the value RCA.

1. Navigate to the "Search for Issues" page.

2. Use JQL (Jira Query Language) to filter the issues you want to bulk change. For example, you can use a JQL query like "project = XYZ and RCA is empty" to narrow down the issues.

3. Click on the “Bulk Change” option, which is usually located near the top or bottom of the list of issues.

4. In the bulk change wizard, you can choose the specific changes you want to apply to the selected issues. This may include transitioning the issues to a different status, editing custom fields, assigning issues to different users, or any other applicable changes.

5. Follow the prompts in the wizard to review and confirm the changes.

6. After confirming the changes, the bulk operation will be applied to the selected issues.

Please Accept and vote the ans if this helps and feel free to ask in case of any other queries regarding this.

Thanks