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Bulk upload (CSV external import) description field with multiple line table format

Manali Butey
Contributor
January 17, 2022

Hi all

Expected upload result 

expected result.png

Upload filecsv.png

Actual upload result

actual.png

I have tried inserting \n, and " " in the upload file but unable to get new line on the table. Hoe can I edit the upload file so that information appears on a new line.

P.S. Have looked at the documentation which doesn't cover my issue.

1 answer

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1 vote
Answer accepted
Manali Butey
Contributor
January 18, 2022

Found a Bug raised for this issue. 
I have tried workaround one which worked for me wherein I did not check the "Map field values" option on the "Fields" screen even though I chose the appropriate "Jira field" i.e. Description on this screen. 
As expected the "Values" screen did not display the Description field with the "Target value in Jira", but imports the field.

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