Reporting daily on our burndown is misleading, as non-working hours are shown in the chart, and also the guideline continues downward during the night.
Where non working days can be excluded (and are represented in a horizontal guideline), why can this not be done for the non-working hours?
So still no solution... anxiously awaiting your answer :-)
Hi Jeroen
I'm surprised that it isn't using working hours as default (are you sure it isn't?).
When I go into Admin, Issues, Time Tracking I see that we've enabled Time Tracking and set the hours per day - is your's like that as well?
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So was I :-) .... but as you can see it continues, while the team performance goes flat during the night.
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And asking them to work 24/5 didn't give the response I hoped for :-)
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This are my setting... (sorry they are in Dutch)
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