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CC last comments display Error! Failed to load a valid ServiceRocket Jira Utility Plugin License

iComm Corporation October 20, 2020

why the add on Last comments display Error! Failed to load a valid ServiceRocket Jira Utility Plugin License?  CC Last comments license is ok, valid date is 2021-09.image.pngimage.png

2 answers

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Answer accepted
Gökçe Gürsel {Appfire}
Atlassian Partner
October 21, 2020

Hi @iComm Corporation ,

If you're interested in showing the Last Comment in your issue screen you can also check out the Comment Enhancer app.

It has  features called Last comment and Last Commenter custom fields that will help you to stay on top of your tickets.You can also search issues against these custom fields. Just start typing custom field names,and search issues. You can also add comment custom fields to the issue navigator and see the results accordingly.Last comment-Comment Enhancer.png

Please let me know if you have further questions.

Cheers,

Gökçe

Please note that I'm one of the members of the Snapbytes team.

0 votes
Aidin Mahmoodi _ServiceRocket_
Atlassian Partner
October 20, 2020

Hey iComm,

You are confusing the two apps, your first Screenshot is the Last Comment feature from Utilities for Jira by ServiceRocket which has been retired (refer to our blog post here ) and the second screenshot is CCC Last Comment app which is a different vendor. 

 

Best,

Aidin

iComm Corporation October 20, 2020

so the CCC last comments can replace the Last comments? 

Aidin Mahmoodi _ServiceRocket_
Atlassian Partner
October 20, 2020

Seems like it based on their listing's page.

iComm Corporation October 21, 2020

ok

I have replaced successfully. 

thank you very much! 

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