CRM For Jira - Link Products and Companies, what am I missing?

[Scott Beeson]

First off, when I installed CRM I didn't get all the sample data showed in the documentation.  

Regardless, here is what I'm trying to do.  I simply want to link a product to a company but I guess I'm not sure how to do it.  I created a tab in the Products page and added a field called "Vendor".  I set it to a dictionary but I cannot select Companies.  My understanding is that Companies should technically be a dictionary.  As a matter of fact, I tried to create a dictionary called Companies and it said it already existed.  However when I use the dropdown it's empty.  Also when I go to the Libraries tab  in CRM it is also empty.  I've tried looking at some of the videos on youtube but didn't see anything that helped (except maybe a 1 hour video in Russian).  

Does anyone have a tutorial for this add-on?

[Felipe Kraemer]

Hi @Scott Beeson,

Please note that CRM is supported by Teamlead, so I believe your best option is to contact them directly.

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,
Felipe Kraemer

[Scott Beeson]

Well, I *think* I submitted an issue: Ваш запрос успешно зарегистрирован под номером SUP-16943! На указанный адрес Вам отправлено уведомление с информацией о доступе к нашей системе поддержки, в которой Вы сможете контролировать ход работ над своими запросами. Так же система будет уведомлять Вас обо всех изменениях по Вашему запросу. Спасибо за обращение!

[Huw Evans]

If you could share any response you get I'd appreciate it as I'm still stuck with this.

[Huw Evans]

I get the same behaviour. Been scratching my head for about a day so far on this.

[Scott Beeson]

And thanks for the upvote :)

[Scott Beeson]

Teamlead CRM For Jira

[Nic Brough -Adaptavist-]

Which CRM addon is it?