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CSV Bulk Import Issues User not Found

Heimbrock_ Morgan K-CTR _FAA_ January 19, 2022

I feel like I have tried everything but I keep getting the message user not found when adding issues. 

  1. email
  2. username
  3. username with no spaces
  4. firstlast

I have searched through a lot of posts trying to figure it out, but I am not able to get it to work. 

I am on 

Jira v8.13.13

2 answers

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Answer accepted
Heimbrock_ Morgan K-CTR _FAA_ January 20, 2022

it only works with the MLCS CSV not the standard CSV import

0 votes
Tim Perrault
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January 19, 2022

Hello @Heimbrock_ Morgan K-CTR _FAA_,

 

Does the user exist in the system? What are you trying to set the user as in the import of an issue (assignee, reporter, some custom field)?

 

Thanks,

Tim

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