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CSV Import

Neelesh Jain
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December 3, 2018

I am trying to import issues using CSV file

During import it asks me to map the fields, there I don't see 'status' field for mapping
Is there any way we can configure these fields?

2 answers

0 votes
PADMA KOTHAKOTA
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December 3, 2018

Hi @Neelesh Jain,

 

I think you're using the 'Import Issues from CSV' feature rather than the 'External System Import'.  You want to go to Admin -> System -> External System Import -> Import from CSV and use that tool.  You cannot map status from "import issue from CSV". If you want to map statuses use "External System Import"

0 votes
Ollie Guan
Community Champion
December 3, 2018

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