CSV import issue

[Nunzio]

Hi all,

I need to import some changes in 1 or more tickets. 

I saw that is possibile to do with the CSV importer but I'm not able to do it. 

I've created this ( simply ) CSV just to do a test:

 

but I receive this error:

This is the log:

2018-09-11 08:56:43,396 INFO - Importing: Issues
2018-09-11 08:56:43,396 INFO - ------------------------------
2018-09-11 08:56:43,396 INFO - Only new items will be imported
2018-09-11 08:56:43,411 INFO - Importing issue: [externalId='autoid-284317722640445937', summary='test vote,']
2018-09-11 08:56:44,442 INFO - Importing issue: [externalId='autoid-5943268568100096363', summary='null']
2018-09-11 08:56:44,442 ERROR - Error importing issue [externalId='autoid-5943268568100096363', summary='null']
com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create or update issue: [externalId='autoid-5943268568100096363', summary='null']
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:930)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:796)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:414)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:453)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:421)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.atlassian.jira.plugins.importer.imports.csv.ImportException: Blank summary detected. Such issue cannot be imported
at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.convertExternalIssueToIssue(ExternalUtils.java:496)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:907)
... 11 more

Can you help me please?

Thank you so much!!! :) 

[Danyal Iqbal]

Just a few tips to get you moving:

-Get rid of the extracommas.

-Use a text editor to work with csv files instead of excel

-The summary of the issue must be exact match of the existing issue or add the issue key to your csv.

-Provide valid content for fields or you will create a mess:)