Calculate Total Time Taken to Closed Issue.

[Ravina]

I want to calculate the time from issue creation to issue closed, I want to get the issues to spend time (moving from one status to another status). in its workflow Lifecycle.

[Emre Toptancı _OBSS_]

Hello @Ravina ,

The data you need is available in each issue's history but Jira does not give this as a ready-to-use report. You will need to use a marketplace app for this. If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee. 

       

The app has Consolidated Columns feature. This feature allows you to combine the duration for multiple statuses into a single column and exclude unwanted ones. It is the most flexible way to get any measurement you might want. Measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

As an alternative solution, Time in Status also has Duration Between Statuses report type which shows the duration from issue creation to a specific status or the duration between two specific statuses.

  

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

  

Using Time in Status you can:

• See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
• Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
• Export your data as XLS, XLSX, or CSV.
• Access data via REST API. (for integrations)
• Visualize data with various chart types.
• See Time in Status reports on Jira Dashboard gadgets

Timepiece - Time in Status for Jira

EmreT

[Rahul_RVS]

Hi @Ravina 

If you are fine with a mktplace app, you can try out our add-on to get this data. You can group your statuses which includes the statuses "to do", "closed" etc and define the cycle time.

 Time in Status Reports 

[Mehmet A _Bloompeak_]

Hi @Ravina

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. You can also get cycle time and lead time reports.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at cyle time and lead time sample reports. Below article and videos may also be helpful for you.

Article:

Cycle Time and Lead Time in Jira: Productivity Measurement with Two Critical Parameters

Videos:

Status Time Reports Use Cases

If you are looking for a free solution, you can try the limited version Status Time Free.

Hope it helps.