Community
Products
Jira
Questions
Can CSAT field be included in non jira service management projects?

Can CSAT field be included in non jira service management projects?

We'd love to have that feedback from our internal users in Jira Software.

1 answer

1 accepted

1 vote

Answer accepted

The CSAT Feature is only available in the Jira Service Management product - ie in Service type projects. You could perhaps build something similar in jira software to allow the reporter to rate the ticket handling via a custom field and create dashboard reports based on this field.

best regards,

Lisa

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Yes, that's the alternative.

But not as pretty as the stars are ;-)

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Lisa Forstberg likes this

totally agree :-D

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Joan Andreu Juan Torrens likes this

Suggest an answer

Was this helpful?

Thanks!

Jira

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

PERMISSIONS LEVEL

Product Admin

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Can CSAT field be included in non jira service management projects?

1 answer

1 accepted

Suggest an answer

Was this helpful?

Thanks!

DEPLOYMENT TYPE

PRODUCT PLAN

PERMISSIONS LEVEL

TAGS

Community showcase

Atlassian Community Events