Can I create a ticket in closed state?

Can I create and close a ticket with a single click? Like a new button as in the picture?

Jira Create and Close.png

1 answer

2 votes

Answer accepted

I don't think you can add a new button like that, but you could

1. Add a custom checkbox field to your issue that you checked when you wanted to immediately close a ticket.

2. Create an Automation rule triggered by issue creation to look for that box and close the issue if it is checked.

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Thank you @Trudy Claspill! I was able to create a custom field for the screen. This solves my issue for now.

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