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Can I create folders within the attachments section? OR can I rename attachments without deleting?

Lacey Kennedy
Contributor
February 4, 2022

We are looking for some sort of version control or the ability to group attachments into folders such as "Final Files" and "Reference documents".

Currently our attachments, when added to an issue, are just listed out by date and we are looking to see if there is an option or workaround to better organize the attachments instead of having them all listed out. 

If we cant create folders within the attachments section of the issues, I would at least like to know if we can rename the attachment. It doesn't appear that there is a way to rename the attachment once added to the issue either. If we could rename the document "Final File" for instance, that would work but so far it appears I can't rename them, I would have to remove the attachment, rename it, and then re-upload to the Jira issue. 

Does anyone have any ideas?

@Lisa Alessandro 

2 answers

2 accepted

1 vote
Answer accepted
Matt Doar
Community Champion
February 4, 2022

Neither Jira nor Confluence do more complex file management of attachments, nor allow renaming that I've seen. If the documents were Confluence pages it would be easier.

0 votes
Answer accepted
John Funk
Community Champion
February 4, 2022

Hi Lacey - You can't with out of the box Jira. But we use an add-on called Cloud Files for Jira which does have folders. And very affordable for us. 

Lacey Kennedy
Contributor
February 17, 2022

Thanks John, I signed up for Cloud Files but it looks like I am needing a key in order to finish the setup for projects. Do you have any idea how I get the keys?

Lacey Kennedy
Contributor
February 17, 2022

It says I need an Access Key and Secret Access Key

John Funk
Community Champion
February 17, 2022

You will probably need to contact support with Cloud Files. Anthony should be able to help you out.  :-)

Lacey Kennedy
Contributor
February 22, 2022

how can I contact cloud support? Do you have contact information for Anthony?

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