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Can I create notifications for when a project/board is created ( not an issue )?

Karissa February 7, 2019

I see the ability to edit notification schemes, and create custom events, but the events stem from a transition in workflow at the issue level. I don't see the ability to be notified when someone creates a project / board or when a project lead is assigned or when a project is completed as a whole. 

can anyone help with this?

1 answer

0 votes
Joe Pitt
Community Champion
February 8, 2019

There isn't any notification for those. However, I STRONGLY suggest you treat JIRA like a production system and put it under change control (CR) and track all requests for any updates, especially new projects, new custom fields, changes in any of the schemes, etc. That way at least the reporter will know when the actions happen and you'll have a audit trail. I've worked many similar tools to JIRA and too many times no one knows anything about why they are configured why they are because there is no requirements or CR. Things are just done based on emails that have disappeared and hallway or lunch conversations.  

Karissa Moore
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February 8, 2019

Thanks Josh. How do I do the change control thing?

Joe Pitt
Community Champion
February 8, 2019

If you don't already have a separate change control tool create a JIRA project. I use a basic workflow with a few custom issue types:

Custom field: with a select list of create, update. The description would be to create a new field or modify a current select list, buttons, etc. of a current one

Create Project: I would have text fields for issue types, custom fields, select list/values, per issue types

New Issue Type: description would include all fields and workflow desired.

Workflow: Select list of Create, update, delete. Description of what needed.

Other: Select list of Notification Scheme, permission scheme, field configuration, other

This should get you started. If you aren't familiar with your CR process there should be a configuration management person to talk to. 

The goal is to manage what you do and be able to track who asked for what. for instance, if someone wants a new custom field you want to check to see if there already is one you can use that they don't know about. JIRA will let you have multiple custom fields with the same name which will just confuse you. 

Karissa February 11, 2019

I know how to make custom fields, your answer doesn't really make much sense to me. I don't see how custom fields are relevant

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