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Can I directly upgrade from 7.1.10 to 7.12.1?

Alexis Wilke September 18, 2018

When I ask for a download, it tells me this:

Required - current version is incompatible with JIRA Core 7.12.1

From my previous experience, I did not encounter much problems when upgrading to a better minor version. Could there be a problem/concern upgrading between 7.1 and 7.12?

I'm aware I should have a database backup first. I have a daily backup anyway so as long as I do that upgrade before any changes, I'll be good on that end. :-)

Thank you.
Alexis

2 answers

1 vote
Nic Brough -Adaptavist-
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September 18, 2018

You can upgrade Jira Core from 7.1 to 7.12 in one step, no need to go through other versions.

I'm not sure where you are getting that error message from though, it doesn't look like a download error.

Alexis Wilke September 18, 2018

Great, thanks for confirming.

The message appears when I click the "Download" button in the interface. There is a popup showing the different versions and what you can do in there.

Nic Brough -Adaptavist-
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September 19, 2018

I'm afraid "download button in the interface" does not tell me anything.

There is a "download" button for getting the latest version of Core, but that goes to a simple download, and will not throw errors like the one you get.  So it's not the one I am thinking of.  Could you tell us where you get the error?  What page are you on that offers you a download that then fails?

Alexis Wilke September 19, 2018

I upgraded now, so I can't get a screenshot.

With 7.1.10, the upgrade page showed a couple of entries, one of which was about the possibility to upgrade to version 7.12.1. When I clicked on that Download button, it would open a popup. That popup had a table showing various info about the new version. Below that table was that message in smaller font.

If you have access to the 7.1.10 source code, you should be able to find that text with a search files? Anyway, it looks like that was completely redesigned in the newer version so it's probably not that important.

Robert Fayez
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October 21, 2018

This is a screenshot of what you were referring to.

You mentioned that you already resolved this, did you upgrade the code manually?


Screen Shot 2018-10-21 at 13.17.39.png

Alexis Wilke October 21, 2018

Robert, correct. That's the very message I saw. It kind of sounds scary when you read it. I went to the Atlassian website and downloaded the new version manually, put it on my server and extract it using their "shell binary" and it worked just fine. You should still make sure you have a backup, just in case.

This newer version got rid of that unwanted scrolling behavior when editing issues. I think just for that, it was nice to upgrade. :-)

0 votes
Alexis Wilke September 19, 2018

So far my first attempt did not work... Something to do with Tomcat it seems.

 

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Alexis Wilke September 19, 2018

Okay, I think I had the same problem last time.

Your installer replaces my conf/server.xml file and thus smashes my AJP setup. Restoring that definition and it works as expected.

By default that line is commented out so I have to restore it each time.

<!--
<Connector port="8009" URIEncoding="UTF-8" enableLookups="false" protocol="AJP/1.3" />
-->

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