I have a situation where jira decision cards have been created and are visible within my project space. The ticket then needs to be assigned to someone to review that belongs to another project space.
Rather then creating a seperate ticket within his project space and board. How can the same ticket be displayed within his space?
Hello @Julia Tzavaras
What types of projects are these two projects? You can find that information on the Projects > View All Projects page in the Type column.
Boards display issues based on filters. Depending on the project type, the filter for some boards can be adjusted. If that is the case for your projects then the you could adjust the filter to say something like
project=Project2 or (project=Project1 and assignee in (A, B, C)) order by rank desc
There are a variety of ways the filter could be adjusted, if you are working with projects where the board filters can be adjusted.
Note that the board filters for the default boards for the following types of projects cannot be adjusted:
- Business (a.k.a. Work Management) projects, both Company Managed and Team Managed
- Team Managed Software Projects
- Jira Service Management projects
Hi @Trudy Claspill they are both listed as software projects. Would I be able to apply the above filter?
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The Type column should also say "Team Managed" or "Company Managed".
If the projects are Company Managed them the board filters can be changed.
To do so first display the board. Then click the three dots button in the upper right corner. If you are an owner of the board you should see an option for "Configure board". Select that.
There should be a list of options like General, Columns, Swimlanes, and Quick Filters. Choose General.
On that page you should find a section that has details about the board filter including a link to edit the filter. If you are the owner of the filter you can click that link and edit and save the board filter.
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