Can I have help transferring the product

[Valerio Chang]

I would like help with transferring the products on https://gearset-us.atlassian.net/ to https://gearsethq.atlassian.net/

Thank you!

[Martin Bayer _MoroSystems_ s_r_o__]

Hi @Valerio Chang there is a documentation which describes the process of URL change...
https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

[Valerio Chang]

Apologies, I don't want to just change the URL. I want to "Transfer all products to another organization you administer"

I administer https://gearsethq.atlassian.net/ and I'd like the site https://gearset-us.atlassian.net/ to sit within it.

[Martin Bayer _MoroSystems_ s_r_o__]

Hi @Valerio Chang ok, sorry but I do not have my own experience with transfering products to other organization but it looks like there is another documentation for your case

https://support.atlassian.com/organization-administration/docs/transfer-products-to-another-organization/

[Valerio Chang]

But I see this when following these instructions - "This feature is unavailable for your organization. To transfer your products to another organization, contact support and raise a ticket under the category Technical issues and bugs."

[Martin Bayer _MoroSystems_ s_r_o__]

Hi @Valerio Chang I guess it can be complicated in some cases, so just try to contact the support :)