In my workflow I can reach the "Resolved" status by launchig "Solve" or "Deny" transitions. I'd like to know which of these two transitions was launched to allow or not allow the next transition in the workflow.
Can I define a JQL to know that?
Hi Begona,
It's possible if you make a small adjustment: configure the Solve button (transition) with a post-function that makes Resolution = Solved. Same for Deny button which will change the Resolution to Deny, as part of the post-function.
After that, it's just an simple JQL like
status = resolved and resolution = deny
Make sure the transition screen to each of these buttons doesn't have the Resolution field present (so user won't change it by mistake).
Hope it helps
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.