Can I share status of my issues with a customer? (using API)

[Niklas Lindström]

Hello,

I have a quick question about how I'm allowed to use the API. We have a Jira board with just my collegues. But we would like to share the status of some of the issues with our customer (none Jira-user). Are we allowed to use the API to fetch the issues we like them to look at and just show them the status of those in a simple web page that we built?

Thanks!

[Petter Gonçalves]

Hello Niklas,

Thank you for reaching out.

If you have the proper permission to access the issues in your Jira Cloud site, you should be allowed to run REST APIs and get all the issue details you need, optionally using JQL as described in the documentation below:

Jira REST API examples 

The information that you get from this call can be integrated into any other application or website by using OAuth1 or Basic Authentication, as described in the section "Display related Jira issues in your application" of the following documentation:

Integrate Jira issues with your application 

Let us know if this information helps.

[Niklas Lindström]

Thanks for the answer! The ability to do it is one thing and that is no problem. My question is more aimed towards of there is any regulations that prohibit me from show the status of a Jira issue to a person that doesn't have a Jira account. But as I read you answer that should not be a problem as long as I got the permission to fetch the issues.

[Trudy Claspill]

I am not an Atlassian employee nor a lawyer, so use this feedback at your own risk.

The data is yours to use as you see fit. If you want to extract it and share it with other people, that is your company's choice to make. How you extract it is irrelevant.