Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can I use the Email Field from Issue Collector to Auto Send Emails From Jira?

Daniel_Block100
Contributor
October 13, 2023

Hello,

As part of our team and growing Jira out, we have started utilising the Issue Collector however, we noticed the only issue is when someone who doesn't have a Jira account uses a form tied to an issue collector, that user then loses track entirely of their issue. I.e they won't get automatic updates or an email saying something is created.

I did notice however, there is a standard 'Name' and 'Email' field at the bottom of all issue collectors.

I was wondering if there was a way to use the Email field from that and somehow auto send an email to whatever email is in that field, maybe with Automation for Jira.

I looked at the 'Send an email' and it asks for a recipient address, maybe there is a variable name for the email field in an issue collector? I'm not sure. 

0 answers

Suggest an answer

Log in or Sign up to answer