Can Jira Forms be Shared with & Used by People Without a Jira License?

[Jonnie Bloor]

Hi, did my eyes deceive me or did I see an update this week that Jira Forms can now be used by people outside of your project who don't have a Jira license?  So people from the business raising/populating into the team?

Thanks

[Tomislav Tobijas · Accepted solution]

Hi @Jonnie Bloor ,

Yes—this is relatively new feature/improvement and it has been rolling out in the last couple of weeks/months.

You can now have public forms where other people can submit them without need to have the license.

You can check the official announcement here: Public forms are coming to Jira 

Cheers,
Tobi

[Olha Yevdokymova_SaaSJet · Accepted solution]

Hi @Jonnie Bloor !
You're right — Jira recently introduced the ability to share native forms with people outside of your project, even if they don’t have a Jira license. This is great for internal business teams that need to raise requests without being full Jira users.

However, there are still some important limitations to be aware of:

• Attachments can’t be submitted anonymously - this means if your form needs screenshots, documents, or files from the requester, they’ll need to log in.

• Forms fields are tied to issue fields

• There’s limited layout flexibility and no conditional logic (e.g., showing/hiding fields based on user input).

If your workflow needs more flexibility - like attachments from anonymous users, embedding forms in websites or Confluence, or automating issue updates from form responses, regex validations, auto-emails with forms — there are Marketplace add-ons like Smart Forms for Jira developed by my team that can fill the gaps.