Can a not jira user create a jira feedback (issue collector)

[Karim Belhadj]

Hello team

I would like to know if a  not jira user create an issue collector feedback ? It ispossible ?

Regards

[Earl McCutcheon]

Hi Karim,

Yes, Issue collectors can specify a reporter to use so that the form is submitted by that user on behalf of the anonymous user.

There are two options that can be specified for matching the reporter covered in the Using the issue collector documentation: 

• Always use Issue Reporter — select this option to ensure that the default issue reporter you specify above, will always be the reporter of issues created by submission of the Jira feedback form on your web site.

• Attempt to match user session of submitter or submitter email address — select this option if you want the reporter of an issue created by submission of the Jira feedback form on your web site, to be a Jira user:

  • Who is logged in to Jira when they submit a Jira feedback form on your web site (in the same browser session).
  • Who's email address matches the email address specified in the email field of the Jira feedback form.

   Please note that if the Jira user does not have the Create Issues project permission in your Jira project, the default issue reporter you specify above will be used as the issue's reporter.

Regards,
Earl